Company news

Recently, we shared news that the Bonus program for the cTrader platform has been fully launched, enabling brokers to initiate marketing

campaigns for existing clients and to attract new ones. We're now pleased to announce that the Partner program has been fully integrated with cTrader, allowing brokers to continue their global expansion with a convenient tool. Let us remind the basic features of the Partner program in UpTrader CRM.

Rewards

Brokers have full autonomy over how they reward their partners. They can set a reward percentage of profits or commissions or decide on a fixed payment per lot. The broker determines how t

hey will compensate each partner. Moreover, the Partner program includes an automatic deduction of bonuses from the reward sum. This setting is particularly useful for partners whose referred clients receive bonuses on their trading accounts. The referred client's trading account equity is a combination of their personal funds and bonus funds. Therefore, the bonus amount that forms a part of the equity impacts the potential rewards a partner can receive. In essence, the more the equity is made up of bonus funds, the less the partner's reward will be. This characteristic enhances flexibility and transparency in reward management for partners, enabling them to strategize better towards their business objectives. Thanks to the Bonus Coefficient, partners can now prioritize securing high-value clients who deposit significant amounts and trade regularly, all the while being unconcerned about bonus funds influencing their rewards.

Frequency of Partner Rewards

The standard frequency of partner reward payments can be customized individually for each partner, based on their preferences. For partners interested in swift access to their rewards, we have a Daily Instant payments feature. These rewards are immediately ready for withdrawal each day, eliminating the need for back-office consent. We also have an option for Monthly Instant payments, where rewards become readily available for withdrawal at the onset of each new month, again without the need for back-office approval. For partners who prefer to scrutinize their rewards prior to withdrawal, they can opt for Monthly Delayed payments. This system enables the rewards to be withdrawn a certain number of days after the beginning of a new month, providing your back-office team with the opportunity to evaluate and modify the rewards if necessary. Our platform is also equipped with an automatic reward payment functionality that can be turned on or off as per the partner's preference. Recognizing that some partners may want greater control over their reward disbursement, we provide an option that mandates back-office approval for all new reward allocations.

Other Features

There are numerous features and special settings in the Partner program, for example, the default rebate program, the ability to view phone numbers and email addresses of clients who use partner codes, access to the SUB IB tree, and more. To learn more, ask our sales department for a demo or contact our team via [email protected], or through our live chat.

In a bold move to boost security, UpTrader, the leading trading software solutions provider, has announced the introduction of two-factor authentication (2FA) to its UpTrader CRM's Trader's Room, a dedicated personal trader's space.

The two-factor authentication is an additional security layer designed to ensure that traders are the only ones who can access their accounts, even if someone else knows their password. This feature is expected to significantly enhance security, reducing the risk of unauthorized access and potential fraud.

Though this feature comes as part of the new security update, it is turned off by default. However, brokers can easily activate it for their clients via the CRM settings. This provides brokers with the flexibility to customize the security measures of their client accounts, based on their unique needs and preferences.

"We believe that the new two-factor authentication feature is a crucial security upgrade that could greatly benefit our users," said an UpTrader spokesperson. "While our primary objective is to provide a secure trading environment, we also want to offer our users the flexibility to control their own security settings. This enhancement serves to meet both these objectives."

The company hopes that this added layer of security will increase user confidence and satisfaction, ultimately promoting a safer and more secure trading environment.

UpTrader continues to showcase its commitment to the safety and satisfaction of its clients with this new feature. Traders and brokers worldwide will now be able to enjoy an extra level of security, bringing a renewed peace of mind in the fast-paced and often risky world of trading.

We are pleased to announce that the UpTrader website is now available in Arabic. This recent development aims to provide a more user-friendly experience for our clients in the East, as we continually strive to adapt our services to meet the diverse needs of our global clientele.

UpTrader has already translated its website into several languages, including Chinese, Vietnamese, and Thai. This expansion into the Arabic-speaking market reflects our ongoing commitment to inclusivity and user accessibility.

"By making our website available in multiple languages, we aim to provide a more personalized and convenient experience for our business partners," says the UpTrader team.

The company is already planning to launch more language versions in the near future, as our clients hail from all corners of the world and our geographic reach has been expanding each month.

Stay tuned for more updates as UpTrader continues its global expansion.

Brokers who are using the cTrader trading platform now have access to four types of bonuses, all designed within the UpTrader CRM system. Therefore brokers can set up trading bonuses in order to attract new clients or encourage existing traders to trade more.

1. Deposit Bonus: This is a well-liked bonus type as it's created to incentivize those who make deposits into their accounts. It's a win-win situation - clients get more perks and trading possibilities, while brokers secure a client ready to trade. The broker typically determines the conditions and the bonus amount, such as adding 50% to the deposit amount for deposits ranging from $50 to $10,000. Brokers can set the terms for converting the bonus funds into cash for withdrawal in the 'conversion' field.
2. Monthly Interest: This bonus type is also popular as it promotes client loyalty and encourages them to maintain a higher account balance as it becomes more profitable. For instance, a broker can set a required minimum account balance for a specific day of the month. If the requirement is met, a client receives a bonus on their balance. The CRM also sets the conditions for cashing in the bonus.
3. Welcome Bonus: This bonus can only be received once by a client. It's a common strategy to drive traffic. Offering free money is an effective way to draw substantial, cost-effective traffic, but whether this traffic can be turned into clients is another story.
4. Manual Bonus: The standout feature of a manual bonus is its flexibility. A manager can give it away as they see fit, without any predefined conditions. It's a valuable sales tool and often proves helpful in the moment.

To activate these, simply navigate to CRM Admin, select bonus settings, and fill out the description and condition fields for each bonus.

Read more about White Label cTrader here.

If you have any questions, feel free to reach out to us through live chat or our ticket system. We're here to help!

Apple has recently tightened the regulations for apps that facilitate trading with Contracts for Difference (CFDs). If you're planning to launch your app on the iOS platform, you are now required to have licenses that authorize CFD provision in every region where you intend to distribute your app. Simply put, without these licenses, your trading app won't pass the Apple App Store's scrutiny and will not be allowed to publish.

However, there's a workaround to this issue. The cross-broker app cTrader for iOS lets you continue to serve your clients across the globe. This solution is unbranded and completely free if you're using White Label cTrader. If you're interested in offering a branded app to your customers, there's a one-time fee of $2000 after which you will have your very own mobile trading app customized with your brand.

There are several advantages to this solution. Firstly, you'll have the flexibility of both branded and unbranded versions. In regions where you don't hold a license, your clients can still access the unbranded version in the App Store. In areas where you're licensed, the app will bear your logo. Plus, your branded app will always be visible to traders on Google Play. Lastly, you can also offer a downloadable version directly on your website.

Should you need further information, feel free to reach out to our support team via online chat or at [email protected].

The Local Payment Agent (LPA) is a payment method primarily used in Africa and Asia, as well as in countries where customers face challenges accessing electronic payment systems. In such cases, some individuals in these countries may act as LPAs. For instance, an LPA may accept funds from customers into their local bank account, transfer the funds to a payment system such as Visa or Mastercard, and then credit the broker's account from where the funds are transferred to the customers' trading accounts through internal transfers. Once the customer has traded, they would use the same method to withdraw funds - by internal transfer to the LPA account at the broker, and then the LPA would transfer the funds to the customer using a local payment method.

To enable the Local Payment Agent function for a broker, they need to access the Admin Module in UpTrader CRM, select Payment System in the left sidebar, and then Local Payment Agent. The broker would then upload Agreements that their future LPAs must sign.

To become a payment agent, one needs to select the Local Payment Agent tab from the UpTrader CRM Back Office module, choose the user they wish to make an agent, and specify the terms of work: commission percentage for deposits and withdrawals, the countries they will operate in, and the currency for receiving payments. It is also important to add a description - an instruction for deposits and withdrawals that customers can use when working with the broker. Finally, Agreements must be signed. Afterwards, clients from the countries you specified will be able to see your Local Payment Method in the list of ways to fund their trading account.

If you need assistance or additional explanations, please contact our support team via our live chat or ticket system.