Company news

The demand for funding trading accounts with cryptocurrency among brokerage company clients is steadily increasing. In some regions, cryptocurrency remains the primary method due to difficulties with international payment systems and bank card transactions. That's why, at UpTrader, we pay special attention to the cryptocurrency topic. We've added the capability to input/output decimal values for maximum and minimum amounts for cryptocurrency funding.

If a significant portion of payments in your company is made in crypto, remember to utilize our ultra-convenient automated cryptocurrency account replenishment.

How UpTrader's crypto gateway works:

1. UpTrader’s crypto gateway has a user-friendly API that seamlessly integrates with any CRM.
2. A unique wallet is set up and linked with each CRM client requesting a crypto deposit. This wallet is exclusive to the client and remains consistent across different transactions to avoid confusion.
3. Subsequently, our crypto gateway monitors incoming funds to this wallet and relays the information about these payments to the CRM, which then automatically processes and adjusts the amounts.

Discover the advantages and disadvantages of cryptocurrency payments in our previous article.

For further details, email us at: [email protected] or reach out via our online chat.

Your UpTrader Team

To better serve its global clientele, UpTrader, a fintech company, has updated its website to include a Portuguese version. This addition supports UpTrader's initiative to make exploring UpTrader's services easyier among brokers in Portuguese-speaking regions.

"With our updated website in Portuguese, we aim to make our services more accessible to Portuguese-speaking clients. As we grow internationally, addressing our users in their native language is vital," mentioned Elena Berestovaya, CMO of UpTrader.

Currently, UpTrader's website is available in 6 languages, while their CRM system is translated into 17 languages. This underscores the company's dedication to ensuring a seamless experience for a diverse user base.

The company remains focused on serving all its users effectively, regardless of their location. Stay tuned for more developments from UpTrader as they continue to broaden their reach.

Your UpTrader Team

We are excited to introduce an update in the commission calculation system for all our clients and partnership programs.
Now, you have the flexibility to set the minimum duration a trading position must remain open to be considered in affiliate commission plans based on trading volume. This time can be set individually for each partner and must be no less than 1 second.

Please note the following specifics of this setting:
The field accepts only whole numbers. Entering fractional numbers is not allowed.

If a value of "0" is set, the setting is turned off. For all existing clients and partnership programs, the default value is set to "0".
The setting applies to all partnership conditions.

This update aims to offer brokers more flexibility in setting criteria for affiliate commission accrual while ensuring fairness and transparency in calculations.

If you have any questions regarding the new settings, please contact our support team.

Your UpTrader Team

We've made an improvement to our Wallet's display of "Pending Funds." Now, internal transfers that are in the "waiting for approval" status will be reflected in the wallet. Previously, such internal transfers awaiting approval weren't visible in the balance.

It not only ensures a more transparent and real-time view of funds, allowing users to easily track and manage their internal transactions, but also alleviates client concerns. We anticipate that this update will reduce the number of inquiries to brokers for clarifications, leading to a smoother and more confident user experience.

Your UpTrader Team

Good news for our users! In response to client feedback, we have enhanced the User Export feature in the UpTrader CRM platform.

Following a request to include the Wallet Balance for reporting purposes, we have added a dedicated column for it. This will make it easier for users to track and manage their wallet balances directly from the User Export report.
You can find this update in the Backoffice under Users > Export. 

We appreciate your feedback and continuously work to improve our platform based on user needs. Stay tuned for more updates!

Your Uptrader Team
 

We've made a practical update to the UpTrader CRM for our broker partners. Instead of downloading XLS files, the partner’s reward report can be viewed directly online.

This online version provides all the previous details from the Excel files, covering client trading account activities: traded instruments, commissions, transaction type (buy/sell), profits, and partner commissions.

To see these reports, just log into the CRM, go to the reports section, and choose to view the report online. This change simplifies the process, making it easier for our brokers and partners.

In our pursuit of excellence, we're always striving to enhance the user experience. Our continuous improvements to the CRM are aimed at ensuring utmost comfort and convenience for all users. We're here to make your journey with us smoother and more efficient.

Your Uptrader Team