Use the best Forex CRM and Forex solutions to start your company

If you are starting a Forex brokerage firm and looking for a reliable Forex solutions provider, just leave a request, and we will design the best offer for you.

New York

Welcome to the easiest way to start a Forex Brokerage company from scratch

If you are an owner of a brokerage company or going to start one, you will probably need the best Forex CRM Solutions. We supply brokers with all core Forex Solutions which help brokerages start or improve their business.

  • Forex CRM Admin
  • Forex CRM Back Office
  • Forex Trader’s Room
Forex Solutions
  • Social trading platform
  • Sales module in Forex CRM
  • Forex affiliates multi-level program
  • Forex CRM Admin

  • Forex CRM Back Office

  • Forex Trader’s Room

  • Social trading platform

  • Sales module in Forex CRM

  • Forex affiliates multi-level program

Forex CRM is easy to use. It can be integrated with any trading platform just in one day.

How CRM works?

1

Connect to the trading platform

2

Add your staff

Set rules

3

For back office

4

For partners

5

For clients

6

Set up analytics

7

Customise CRM to fit your style

8

Launch your brokerage!

1

Manage partners and IBs

Watch your clients’ activity
2

Control deposits/ withdrawals

3

Monitor KYC/AML

4

Notify your clients

5

Run marketing campaigns

6

Your clients are happy and active!

1

A client logs in

2

Fills out a KYC form

Manager

Verified

Not verified

3

Chooses an account

4

Deposits

5

Starts trading

6

Withdraws

6

Deposits again!

1

Let your managers keep track of clients

2

Managers see urgent tasks first

3

You can track your managers’ efficiency

4

No client is lost!

1

Invite partners

2

Let partners attract clients

3

Let partners manage their clients

4

Keep track of the IB’s efficiency

5

Enlarge your IB network!

Private Office

What we suggest

Forex CRM Admin

This part of Forex CRM was created to efficiently configure all aspects of CRM operations. There are settings for all the components of your business: marketing, sales, payment system integrations, access rules for company departments, trading platforms, analytics, email communications, KYC, conditions for Introducing Brokers, and so on.

Learn more
Forex CRM Admin

This part of Forex CRM was created to efficiently configure all aspects of CRM operations. There are settings for all the components of your business: marketing, sales, payment system integrations, access rules for company departments, trading platforms, analytics, email communications, KYC, conditions for Introducing Brokers, and so on.

Forex Back Office

This is an interface for your finance department, technical support, and compliance

Monitor all your clients and their trading activity. Easily control deposits and withdrawals, KYC procedures, and launch your marketing activities.

Forex back office is designed for quick management of the company's business processes. Your employees will be able to closely follow client activity:

  • View deposit and withdrawal requests
  • Approve withdrawal requests and verify documents
  • See the full history of operations: open accounts, uploaded documents, trading activity
  • Notify clients about new products and services, provide market analysis
  • Run marketing promotions, set up personalised offers
Learn more
Forex Back Office

Monitor all your clients and their trading activity. Easily control deposits and withdrawals, KYC procedures, and launch your marketing activities.

Forex back office is designed for quick management of the company's business processes. Your employees will be able to closely follow client activity:

  • View deposit and withdrawal requests
  • Approve withdrawal requests and verify documents
  • See the full history of operations: open accounts, uploaded documents, trading activity
  • Notify clients about new products and services, provide market analysis
  • Run marketing promotions, set up personalised offers

Forex Trader’s Room

This is an interface for your customers

The easier it is for clients to manage their trading accounts and personal data, the shorter will be their way from registration to deposit. Forex trader’s room at UpTrader is designed in a manner that allows clients to quickly learn their way around and start trading.

Learn more
Forex Trader’s Room

The easier it is for clients to manage their trading accounts and personal data, the shorter will be their way from registration to deposit. Forex trader’s room at UpTrader is designed in a manner that allows clients to quickly learn their way around and start trading.

Using the trader’s room, your clients will be able to:

  • Register and pass KYC verification in a couple of clicks
  • View the full history of deposits and withdrawals on one page
  • Deposit and withdraw funds using over 30 payment methods
  • Open accounts and set their leverage, currency, and type of order execution
  • Log in to the trading terminal directly from the client interface without additional authorization
  • Download MT4, MT5 or cTrader right to the client interface
  • Read market analysis and your company news
  • Follow important financial news for more active trading
  • Receive promotional messages, as well as personalised special offers directly in the client interface

A multi-level partnership program

Forex affiliates, or Introducing brokers

Forex affiliates help your business grow fast in different countries at the same time without additional costs for staff and maintenance.

Develop your Forex affiliate network across the world: everyone will be happy to do business with you because the IB reports show data transparently for each client, all calculations are automated, and all data is fully available in the partners' section.

  • Excel reports

    Your partners can get different Excel reports detailing their clients' trading volumes and other data important for their IB rewards. You can also arrange how frequently different types of reports are generated.

  • Promo

    Your partners can motivate their clients and attract new ones by using promo banners.

  • Client list

    Your partners can see all their clients, trading details, their money, and their activity.

  • Dashboards with charts

    Charts show monthly IB efficiency.

  • Partnership rewards

    Your partners can see their rewards.

Reports Promo materials Users Dashboard Reward program

Promo

Forex White label MetaTrader 4 and MetaTrader 5

We provide Forex White Labels. If you start a new company, you can buy a new MT4 White Label or MT5 White Label or renew a company that already exists. Trading platforms МetaТrader 4 and МetaТrader 5, created by MetaQuotes, are sophisticated and innovative trading technologies. They are very popular among traders around the world.

By choosing an MT5 or MT4 White Label, you greatly reduce staff costs: we handle the trading platform's technical support, settings, and server maintenance.

Create your brand

Create your own Forex brand and use МТ Manager to create unique trading conditions for your clients.

A-book or B-book

  • Only you get to choose your risk management model
  • Over 500 assets for trading: major and exotic currencies, CFD on shares, futures, bonds, metals, indices, and cryptocurrencies
  • Our liquidity feed has narrow spreads and low commissions
Learn more
A trading platform completely customised to fit your brand's demands

A trading platform completely customised to fit your brand's demands

Which terminal to choose?

MetaTrader 4

A classic in the world of Forex trading. Thanks to its relative simplicity and rich analytical tool set, most traders choose this terminal to make their first steps on the financial markets.

MetaTrader 5

A new generation trading platform with a netting system for order processing, flexible settings for different broker business models, and broad capabilities for risk hedging.

Compare platforms

Forex liquidity and cryptocurrency liquidity

Why is liquidity important?

Good liquidity, in essence, provides you with the speed of execution on your clients' trades at the best prices with minimal cost. If you supply your clients with good liquidity, you will certainly build a long-lasting relationship with them.

If you are looking for a Forex liquidity provider, we can offer you the best one. We deliver deep liquidity pools for

  • Forex
  • Spot metals
  • CFD on shares, futures, indices, and bonds

We offer liquidity for more than 100 cryptocurrency pairs.

Learn more
Forex liquidity and cryptocurrency liquidity

What's new

Company news

Expand your business worldwide with UpTrader Pay!

30.11.2022

Expand your business worldwide with UpTrader Pay!

For online companies, business has long stopped being about providing a local service for clients from a particular city or country. A successfully launched business cannot stay locked in one region for long, and if the owner thinks globally, they will act the same way. The main task of an international online business is to accept local payments. For example, in Indonesia, Help2Pay or Fasapay are popular payment systems, while in Namibia, only banks transfers are in use and they need banks details much more than they need payment systems. The more systems are integrated into your CRM, the more clients from different countries will be able to buy your service. 

There are some companies on the market which provide payment management systems for CRMs. All you have to do is pay for a subscription, and the payment management module will be fully integrated into your CRM. The fee, however, may be quite high. UpTrader also provides this module, and it is already integrated into our CRM along with ready-to-use payment systems. We do not charge separately for it.

We have already integrated more than 50 payment systems into our CRM, and new ones are being added all the time.

 

UpTrader Pay settings

The module was tailored to the demands of Forex brokers, so it has a wide range of options. So, for your clients’ convenience, you can:

 

1. Set a country filter.

For example, you work with clients from Indonesia, South Africa, and Germany. You have more than 50 payment systems. Not all of them work for these clients. To avoid confusion, you can only show them options available in their country. UpTrader Pay lets you change the visibility settings to only show certain payment systems for customers registered in a particular country.

 

2. Set a rule for new and old clients.

For example, you work with payment systems that require meeting certain criteria for clients, such as successful KYC. Therefore you can set such a rule to show new clients certain payment systems that accept new clients but charge high commissions. As well you can show another bunch of payment systems for old clients with lower commicions.  

 

3. Visa and Mastercard.

Only show Visa and Mastercard and automatically substitute payment systems depending on the country. 

 

4. Set a filter by registration date.

For some companies, client registration date is important. For example, you would like to give a bonus to new clients, a commission refund or a deposit bonus when depositing through a certain payment system. You can set up this payment system to be visible only to clients with a certain registration date. 

 

UpTrader Payment Management Value-adds

  • No monthly fee 
  • More than 50 payment systems already integrated
  • New payment system integration in 2 weeks
  • Free integration of one payment system per month
  • Country, deposit, registration date settings
  • Fully integrated into UpTrader CRM
  • User-friendly interface

 

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Set up your bonus program with the 4 bonus type in the Forex CRM

28.11.2022

Set up your bonus program with the 4 bonus type in the Forex CRM

We won't say much about why bonuses are so popular. The interest in them never fades. Every new broker launches some kind of a bonus system. 

In UpTrader CRM, there are four types of ready-to-use bonuses: % on deposit, welcome bonus, % on balance, or monthly interest, and manual bonus. The settings for each of them allow you the flexibility to make them work for you.

 

There are 4 bonus types you can set up right away in UpTrader Forex CRM:

 

% on deposit

Deposit bonus is the most popular bonus type, since it is designed to encourage those who deposit the account. Everybody wins: the client does because they receive more benefits and trading opportunities, and the broker wins because they land a client who is truly ready to trade. Usually, the broker settles on the conditions and the bonus amount, for example, +50% to the deposit amount when depositing from $50 to $10,000. In the “conversion” field, the broker can specify the conditions under which the bonus funds can be converted to cash and become available for withdrawal.

 

Monthly interest

A monthly interest bonus has also gained popularity because it helps build loyalty and encourages clients to stay with the broker longer and to keep more money in their accounts since it becomes more profitable to do that. For example, a broker can set a required minimum account balance for a certain day of the month. If the requirement is met, a client receives a bonus on the balance. The conditions for cashing the bonus are also set in the CRM.

 

Welcome bonus

The main rule for this bonus is that a client can only receive it once.A welcome bonus is a popular way to generate traffic. The best way to attract a lot of cheap traffic is to offer free money. But can you turn that traffic into clients? That remains to be seen. 

 

Manual bonus

The superpower of a manual bonus means that you can give it just like that. If a manager wants to give out a bonus, they can do it without setting any conditions. This is a very handy sales tool which often helps in the moment.

 

For each bonus, you can specify description and condition fields. Create your own conditions for bonus programs using our settings!

 

If any questions talk to our expert in live chat or emal us [email protected]

 

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Connect crypto gateway and automate cryptocurrency payments

17.11.2022

Connect crypto gateway and automate cryptocurrency payments

The main disadvantage of accepting payments in cryptocurrency is the lack of familiar interface. When paying by card or through a popular EPS (electronic payment systems), no special skills are required to transfer money, all the fields are familiar, processes are automated, crediting is predictable. Cryptocurrency payment is not a mass method yet, and often such payments are made manually, which is inconvenient both for clients and for the company.

 

The manual way of accepting cryptocurrency payments from brokers’ clients looks something like this:

1) A broker manually creates a payment system in the CRM and specifies in the description an address to which cryptocurrency needs to be transferred.

2) Before transferring money to the broker's wallet, clients need to create a request through this payment system in the CRM.

3) To process these requests, the broker needs to manually open their crypto wallet, check which of these requests are paid and for what amount, because clients can create a request for one amount but actually transfer another one. If the amounts are incorrect, the broker needs to correct them in the requests and then mark the requests as processed or failed (if the money was not transferred).

 

There are two problems with such a process: manual work and difficulty identifying payments. If a broker has a lot of clients, there can easily be a situation where, say, 2 clients created a $1,000 request around the same time, and only one $1,000 payment came in. It is impossible to identify which client sent that amount, you would have to contact the client to find out.

Manual control inevitably leads to human error, and more often than not such errors amount to more than one thousand dollars. On top of that, as we know, cryptocurrency transactions cannot be undone or disputed.

 

UpTrader offers its clients to automate cryptocurrency payment acceptance with a crypto gateway. Crypto gateway is a civilised automated way of making cryptopayments with a user-friendly interface that eliminates human error, simplifies the finance department’s work and client transfers.

 

How UpTrader's crypto gateway works:

1) UpTrader’s crypto gateway has a simple API and easily integrates into any CRM.

2) A unique wallet is created for and associated with each CRM client who requests a crypto deposit. That is, only this client gets this wallet, and the wallet remains the same between different requests, so that the client does not get confused.

3) After that, our crypto gateway traces when money arrives to this wallet and sends data about incoming payments to the CRM which automatically processes requests and corrects amounts.

 

If cryptocurrency payments happen from time to time in your company and you anticipate an increase in them, take care of automation in advance in order not to run into problems in the future.
 

To get more information, mail us to: [email protected] or write us in online chat

 

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Motivate traders with the Status System in your CRM

11.11.2022

Motivate traders with the Status System in your CRM

We continue to write about different UpTrader CRM features which will help you improve your business processes and increase your clients' satisfaction. Previously we covered Wallet, Withdrawal control and approval system, and Market Analytics Feed, and today we will tell you about the Status System.

 

What is a status system? 

It is a configurable system that allows you to assign statuses to clients who fulfill certain conditions (deposits, KYC compliance, etc.) or fall into a certain category (country of registration, language, trading account type, etc.). The status system allows you to segment your clients based on parameters that are important to you and to build up the work with each segment in its own way. 

 

What does the system look like?

All client interface pages show the current status of the user as a progress bar. By default, the progress bar is set on minimum values. However, if certain conditions are met, the progress bar starts filling up and the name of the current status changes. If a client wants to know the details of their status, they can click on the status and read what it means. 


 

What could be the rules for assigning statuses?

You can think of any names: VIP, Standard, Base; Gold, Silver, Platinum, etc. You can set any rules for status assignment. For instance, you could treat clients whose deposits are higher than 10K in a special way. You decide then that these clients will be your VIPs and introduce certain special conditions for them. For example, no-commission deposits or deposit bonuses. 

In terms of settings, you can either assign statuses manually via back office or define custom rules. For instance, clients with a deposit over 10K get a certain status, and then it will be assigned automatically when they meet this condition. If at the same time you want to give out bonuses to such clients, you can set up the same rules in the bonus system. Users can receive benefits either manually or automatically, depending on your policy.

Use the status system as an onboarding tool

 

You do not need to use the status system as a marketing tool. You can also make it a part of your onboarding when your clients go through KYC, from registration to trade. For example, you can tie the status system to document verification, and each document will bring the client closer to trade, which will be reflected in their status. The KYC process itself can be long, and the statuses can provide transparency and reassure the client. 

 

Do I have to assign statuses to clients? 

None of this is necessary for a broker's work, but these little things tend to increase customer loyalty, introduce an element of gamification, and generally create a positive image of the broker. 

Come up with your own special status system, and delight your clients with new features.

If any questions, please mail us to [email protected] or leave a request in online chat. 

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Comparing WL cTrader and MetaTrader 5 Full License

04.11.2022

Comparing WL cTrader and MetaTrader 5 Full License

Truth be told, both trading platforms are good, reliable, error-free, and stable. Both platforms are professional and time-tested. They offer a number of useful tools, including charts, indicators, and the ability to develop custom plugins. So when comparing trading characteristics or pricing, we only aim to highlight the most significant differences between the platforms to facilitate your research and simplify your choice.

Besides, we will compare WL cTrader and MetaTrader 5 Full License specifically, because WL on cTrader is much more popular than Full License. Since October 2022, it has become very difficult to buy a WL MetaTrader 4/5, so it is much easier to get a Full License from MetaQuotes.


MetaTrader 5 Full License vs WL cTrader

 

MetaTrader 5 Full License

White Label cTrader

Setup fee

5,000

1,000

Monthly fee

5,000

1,000

UpTrader monthly maintenance fee

2,000

Volume fees, from $1000

A-Book/B-Book Settings 

Groups level

Symbol of the Group Level

Markup Settings

Symbols level

Symbol of the Group Level 

 

Duplicate/transfer Settings 

no

yes
Protection Profiles Volume Profiles Leverage Profiles Execution Profiles Commission Profiles Symbol Sessions Profiles 

 

Configurable dynamic

yes

yes

Dynamic Leverage

no

yes

commissions Trade Report 

yes

yes

Number of accounts

limited (pay for extra)

unlimited 

Number of symbols

unlimited

unlimited

Inactivity Fees

 

no

yes

Swap Free Account Admin Fees

no

yes

Integrated Copy Trading System Accounts

no

yes

Advanced take profit/stop loss levels 

 

no

yes

Integrated IB Programme

no

yes

 

Server and Scalability Issues

 

on the broker’s side 

 

 

 

fully managed by Spotware 

 

Proxy Cloud for Global Low-Latency Connectivity 

no

yes

Charts

3 types of charts, 21 time frames, and 38 built-in technical indicators

9 types of charts, 54 time frames, and 70 built-in technical indicators

Compliance

hard

easy

 

Transparency is the key difference

The platforms are still different and the key difference between them is in the transparency of order execution. cTrader's policy is focused on keeping order execution transparency under their control. They keep execution records and allow traders to view these records. It is not possible to manipulate prices because they prevent users from editing the databases. Order execution in MetaQuotes is not transparent, so along with the way the platform is set up, there is more room for manipulation, which scammers can take advantage of. In this case, MetaQuotes shows the brokers the door.

 

Compliance

Another key difference between the platforms is the compliance process. Since cTrader controls the brokerage activity within the platform itself, including both the recording of trades and order execution transparency, they can welcome anyone because they do not risk anything. MetaQuotes, on the contrary, tries to find out whether the broker is reliable or not before the purchase goes through. Their compliance process requires customers to have the correct jurisdiction, bank accounts, and so on. This information should already indirectly confirm that the company is going to operate within the bounds of the law. Incidentally, because MetaQuotes pays such close attention to compliance, it has become virtually impossible to buy their White Label. In case of White Label, they do not know to whom they are selling the terminal rights. In case of a full license, MetaQuotes is calm since they have all the broker’s details.

 

Interface

The platforms have different design. At first glance, MetaTrader 5 looks outdated, they only have the light theme which does not change, the charts look complicated. 

cTrader’s interface looks more clear and modern. In addition, cTrader offers two themes: dark and light, which is very popular with users. At the same time, cTrader and MetaTrader are fairly similar in terms of the interface. Its graphical features, account management tools, testing capabilities, and technical indicators easily compete with those from MetaTrader.


 

Charts

 

The way users can interact with charts is different. For example, to change chart settings in MT5, you need to select the active chart and then make changes to the settings. In cTrader, each chart has its own toolbar, making it easier to manage the charts. Both platforms are generously stocked with indicators. The MT5 has more tools for technical analysis, such as Fibonacci, Gann, and Channel tools. cTrader, on the other hand, has other advantages such as charts that you can extend across several monitors.

In addition, cTrader offers more time frames and the possibility to display ticks on the main chart where you can use indicators and different types of charts, and not only a line chart in the Market Watch section as in MT5.

 

A-book, B-book.

 

Both platforms support both types of execution. However, since the possibility to manipulate trades in cTrader is limited, ECN/STP brokers choose it more often, while B-brokers prefer MT5. This is an important difference between the platforms that often makes brokers choose MetaTrader. Nevertheless, this does not mean at all that a B-broker on MT plans to manipulate data. MT has much wider possibilities for writing plugins and a huge market where you can buy ready-made plugins. In cTrader, there is no market and no possibility to write anything without their Software team. Of course, many companies do not like this and are therefore more inclined to choose MT. Moreover, MT offers both A-book and B-book, and the honesty of their work can be confirmed by modern tech escrow intermediaries. Wiring their money through them gives traders a guarantee that it will be received. This is how Serenity Escrow works, for example.


 

Serenity Escrow 

 

Serenity Escrow is an intermediary between a broker and a trader. Escrow uses blockchain technologies and works through smart contract. Blockchain transparency allows to compensate for non-transparent transaction execution. Deposits and withdrawals on the broker’s side are made through the smart contract, and the trader's funds are stored on the smart contract until one of the parties applies for withdrawal of these funds. Since all deposits are stored on the smart contract, if the client or broker disagrees (clients can also be cheaters), the arbitration panel reviews the transaction documentation and makes a verdict on who will receive the funds. Thus, Serenity serves as a guarantee of the broker's honest work and payments. Serenity will also add to the broker's reputation and provide guarantees to the traders in all cases: for the brokers working both on cTrader and MetaTrader, for brokers operating as a hybrid scheme with both A-book and B-book, and for brokers only working as an A-book.

 

Read more about Serenity here

 

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Customer service as a method to increase customer loyalty and retention for Forex CRM Provider

28.10.2022

Customer service as a method to increase customer loyalty and retention for Forex CRM Provider

Originaly posted on Finextra


What happened? What problem did we solve?

 

Once again, a developer nervously told a support engineer that the issue the customer is experiencing is not on our side. He added that it was at least the 4th time that he was answering this particular question and that it would be worth remembering it. The support manager got offended and replied that he was not sure if the situation was the same, since he did not have their chat history at hand and the question was urgent and required immediate attention. The customer, seeing his request status is not changing, continues to bombard the support team with questions. 

 

Everyone suffered in this context. First of all, the support person, literally torn between chats. The developer suffered from the same repetitive questions, the management suffered from complaints, threats, and eternal emergency mode. The customers suffered, as their questions were left hanging in the air. The situation is quite typical for software providers, where minor bugs, appearing here and there, make everybody nervous, both just because they exist but also because developers are bothered with the same question: well? when?

 

Messaging apps are evil

 

“The root of the problem leading up to this situation was the way requests were handled by the support team” says Project manager UpTrader Elena Pinchuk. 

 “When the company was a small startup, each customer was assigned a personal manager who answered all their questions in a convenient messaging app: Skype, WhatsApp, Telegram, and so on. Maximum ease of communication, instant response. However, when the company started growing, the number of chats increased, and the answers to typical questions got lost in tons of correspondence. Gradually, chaos ensued and the system began disintegrating. Change was triggered when a manager approached the developers with yet another “stupid” question but they decided that the problem was not worth their attention and left work for the weekend. It turned out that the problem was serious, but due to the lack of alerts and status updates they were unable to correctly identify its severity. The team repeatedly apologized to the customer, drew conclusions, and decided that it was time to give up messaging apps and launch a support portal.”

 

What system we chose

 

After having researched the market, we decided to try the Help Desk by Atlassian since we already used their task tracker Jira. “We decided to try the system for a month, configuring it so that certain incidents trigger alerts”, continues Elena.

“Within a week, we trained and tested our support team and informed our customers that they could now use this new and convenient system. As expected, some customers were unhappy with the change, because they had to get used to another system. Some had unfounded fears that now it would be even slower and worse”.

 After all, before they could just type a quick message and now they had to go to the portal, think how to categorize their issues, leave a ticket, and wait. Every customer has an account. To create a ticket, they have to answer 3-4 questions and specify the urgency and the category: bug, new feature request, etc. The ticket instantly goes into the system. The customer can see how the status of their issue updates from open to in progress and is reassured that their issue is being addressed. It is convenient for both the developers and the support staff that categorization makes it possible to systematically track recurring errors and optimize solutions accordingly. A convenient search function allows the customer to find their issue history in two clicks.

 

What was the result? 

 

“We limited the ticket resolution time to 48 hours, with 6 hours to first response for non-urgent questions and 1.5 hours for urgent ones. This added predictability and transparency. The speed with which we are working has increased and the number of support tickets has decreased. We don’t feel the need to monitor all the chats anymore and manually go through urgent and non-urgent tasks. A pleasant bonus is the ability to track employee efficiency”, said Elena. 

“So far, the system is not ideal”, added CEO UpTrader Vasily Alexeev. 

“However, we can already see a significant effect. Satisfied employees, customers, and managers are the key to customer loyalty and sustainable development of the company”.

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UpTrader Wallet: why do clients need this feature?

19.10.2022

UpTrader Wallet: why do clients need this feature?

UpTrader Forex CRM has a lot of features that are undeservedly ignored by brokers. For example, the wallet. 

The wallet is a non-trading account for depositing funds. It was designed to make it easier for your clients to manage their finances. This is especially true if they use more than one trading account.

So why have a non-trading account when you can fund the trading account directly? 
 

  1. Easier to choose

Fund you wallet now and then decide which account you want to trade in. This function was implemented at the request of a large broker whose task was to simplify the path their client was taking to deposit their account. Since the broker had many types of trading accounts available and the client had to choose which account to deposit, it often lead to customer’s frustration. In order not to complicate the process of registration and account deposit, we decided to create a non-trading account, that is, a wallet for deposit/withdrawal and transfer of funds.
 

  1. Keep your money safe in a wallet

Keeping money in a trading account always carries the risk of free funds covering the margin on trading positions. If there is no wallet to which you can transfer money instantly and where it cannot be lost, then you must either close all your positions, or apply for withdrawal of funds, wait for approval and transfer them to your account while paying commission. With a wallet, a trader can withdraw funds from the account and not worry about it covering the margin. 
 

  1. Simplify deposits and withdrawals

If a trader has several trading accounts, with a wallet, they do not need to deposit each account separately through payment systems, it is enough to deposit one account. To transfer funds from each trading account to the wallet, no additional approvals are needed, it is done instantly and the client immediately can see how much money they can withdraw and how much has to be kept as security. Most importantly, the client can transfer money from all trading accounts to the wallet and submit a single withdrawal request instead of having to submit it for each account separately. 

How do I connect/disconnect the wallet in my Forex CRM?

Leave a request with your manager or contact us by live chat or email: [email protected]

 

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UpTrader is going to visit the Fazzaco Expo in Dubai, October 12-13th

10.10.2022

UpTrader is going to visit the Fazzaco Expo in Dubai, October 12-13th

The UpTrader team is going to visit the Fazzaco Expo which will be held in Dubai on October 12-13th. 

CEO UpTrader Vasily Alexeev

“Dubai has always been a hospitality place for the Fintech companies and we are happy to come again this time in Dubai at the Expo that is hosted by our friends Fazzaco.com. We hope to meet our clients and partners there to discuss our projects and strengthen our relationships”. 

If you would like to arrange the appointment with UpTrader, mail us to: [email protected]

Dates: October 12-13th

Location: Dubai, InterContinental Dubai Festival City—Festival Arena

Time: UTC+4 10:00 - 17:30

Register here: https://www.fazzaco.com/fazzaco-finance-expo-dubai-2022/

See you there!

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UpTrader Forex CRM has been integrated with the cTrader platform

30.09.2022

UpTrader Forex CRM has been integrated with the cTrader platform

The second most popular trading platform after Metatrader cTrader. There is a common opinion that cTrader is more suitable for professionals, MetaTrader is simpler and therefore more popular among the masses. Another reason for MetaTrader's popularity is the time of establishment. MetaTader appeared much earlier - in 2005, while cTrader only in 2011.  

The main difference between platforms is not huge. It is shown in the table:

 

MetaTrader vs cTrader 

 

 

cTrader

MetaTrader 4

Programming Languages

C#

MQL4 & MQL5

One-click trading

Online community

Huge

Small

Built-in technical indicators

+70

30

Experts Advisors (EAs) or trading robots

+270

+15,000

Custom indicators

+860

+7,000

Execution Model

ECN+STP

ECN

 

Brokers often choose cTrader or prefer to have both platforms. If you are a cTrader Broker, or moving from Metatrader to the cTrader platform, or have both platforms, take a look at UpTrader Forex CRM system.

UpTrader Forex CRM - multifunctional Forex CRM is for both Metatrader and cTrader brokers. 

All CRM products are easily integrated with the platforms. 

UpTrader Forex CRM for brokers includes admin module, back office, trader’s room, sales module, bonus and partnership program, more than 50 payment systems. Also we have comfort client support integrated inside CRM.

To learn more about UpTrader CRM and how it can be integrated with your cTrader broker, write us to [email protected] or in a live chat. 

 

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Best Payment System Providers for Forex brokers in 2023

29.09.2022

Best Payment System Providers for Forex brokers in 2023

Over the past 10 years, accepting payments and withdrawals from brokers has become more complicated, contrary to expectations that technology would make it easier to transfer funds. Regulators have increased payment control, making it difficult for everyone, but especially for smaller companies. As a result, the smaller and more local a company is, the more peculiar methods of accepting payments it is forced to use. Brokers therefore have to constantly introduce new payment methods depending on the region where they operate.

At UpTrader, the second most popular request we get after CRM installation is integrating a payment system. Since this service is highly requested and most clients want a quick integration, we thought we would find a partner on the market who could maintain the quality and provide the desired speed. To our big surprise, such companies not only provide a slower service than UpTrader's development team, but also charge much more than we do.

Our standard implementation time is 2 weeks, and we integrate 1 payment system a month for free. Our partner companies take a full month for the same job and charge $2500 for one payment system.

After analyzing this market data, we decided to continue to provide these services on our own.

As of now, we have a full-fledged payment management system integrated in UpTrader. Every client can see a set of payment systems depending on their country. Our system shows one set of payment systems for clients in one region and another set for clients in another region. At the moment, we have integrated 50 payment systems into our CRM, and new ones keep appearing.

In addition to classic currency payments, many brokers use cryptocurrency. UpTrader has its own cryptogate through which we conduct crypto payments. We also provide wallet management software and allow for manually accepting crypto payments.

In other words, UpTrader currently provides a full range of services for its clients related to integrating payment systems. We'd be happy to help you expand your company's deposit/withdrawal methods!

Need to add a new specific payment system? Write us to [email protected] or leave a request in live chat.




 

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Launching Cryptocurrency Exchanges: A Fad or a Trend?

27.08.2022

Launching Cryptocurrency Exchanges: A Fad or a Trend?

Originally posted on Newsbtc
Since the ICO boom of 2015-2017, a steady trend of opening new crypto exchanges has begun. In times of huge amounts of crypto freely circulating on the market, startups raised money for crypto exchanges through ICO. It significantly minimized the risks of investing their own funds. The trend was understandable. Now, however, the desire to start crypto exchanges looks financially questionable. Forex CRM Provider UpTrader regularly receives requests to buy a White Label Crypto Exchange or even develop our own from scratch. We make sure to refer such clients to partners, but what drives today’s businessmen? Is it really a profitable business or a fad?

Competition in the exchange market

There are many exchanges. In recent years, they have become ubiquitous. There are more than 300 entries alone in CoinMarketCap (CMC), the top crypto exchange listing, and many more are waiting to be listed. As of today, the largest exchange by trading volume is Binance. It is followed by exchanges like Coinbase, HitBTC, and, in the third echelon, Kucoin, Bitfinex, and Huobi. The list goes on to include the exchanges without trading volume at all, which, incidentally, looks like a paradox, since one of the CMC listing requirements is trading volume of some sort. So if your exchange was not listed during simpler times, you have to somehow increase the volume, or look for cunning and rather expensive ways to circumvent the requirement.

Why earn a place in the CMC listing?

A cherished listing on CMC is necessary to get tokens listed on your exchange. The price of the token from your exchange will then go to the CMC token page, which is exactly what new token owners need. In addition, the listing has a significant impact on reputation, increases the value of the exchange, motivates investors, and allows you to attract traders.  Traders obviously have to trade with each other, and this set-up begs the question: if you just open an exchange and do not have traders or anyone to trade with, where would you get volume? The result is a vicious circle: no traders without volume, no volume without traders.

Liquidity

One of the options to increase trading volume is to buy liquidity from another exchange. It works in Forex, so it must work here too. It does, but not quite. In the Forex market, there is a huge difference between liquidity offered to brokerage companies (especially having licenses in major jurisdictions) and what a retail trader can get. Brokerage companies get much better conditions but have to maintain complex technical infrastructure and guarantee certain trading volumes. It allows them to resell it to individual traders with a markup and still offer competitive conditions. In the crypto market, everyone is equal, which makes it difficult to attract clients, because there is nothing to attract clients with. If you buy liquidity from another exchange, your conditions are just worse, who will come to trade with you?

And if they do? Is it profitable?

Even if they do, your profitability will not be as high. Due to the fact that Forex trading is carried out with leverage, that is, a client makes transactions with a volume that is usually 100 times larger than what their finances allow, and the broker receives commissions for the whole amount. At the exchange, there is no leverage, that is, the commission is determined only by the turnover that a client makes on their own funds. It means that given all the costs of buying liquidity, attracting clients, and paying salaries, an exchange can easily become a losing venture. In Forex, in addition to the good commissions, there are other quite legitimate ways of profiting, such as B-book, when trading is done within the company at market prices. With a high margin, it allows for earning good money while remaining a broker with a stellar reputation and excellent conditions.

So what other options are there?

If you are keen on working in the crypto market, you can opt to provide crypto futures trading, which basically combines traditional margin trading familiar from the Forex market with crypto assets. Leverages are usually not as high as on Forex – about 1:20, but still, it allows you to get 20 times more trading volume from a client and have a B-book.

And if you want to launch an exchange anyway, how much money would you need?

If you still want an exchange, then let’s make some calculations.

Buying a White Label will cost you $30,000-50,000, and developing your own will cost at least $100,000-200,000. To run your own office, you will need at least 10 people: technicians, developers, marketing specialists, and managers. We are not listing the costs here, since they vary greatly depending on the country. According to average estimates, promoting the exchange to attract the trading volumes you need will cost at least $1 million. We would like to warn those who think that they can cap their marketing expenses at $50,000-100,000. This misconception will result in wasted money, frustration in the team, and the end of the project. Exchanges whose names are known only to their owners are well into the thousands! The reason is almost always trying to save money on marketing or not pouring enough into it. Yes, the world is such that fame costs money. Unless you are Elon Musk investing gigantic amounts in developing Tesla or the Space Shuttle, you cannot afford to only tweet and think that it is enough to get the traders to choose you. The budget for promotion better be there.

And what is needed to provide crypto futures trading?

To provide crypto futures trading, you need the same set of software and services as for a Forex brokerage. Unlike crypto exchanges, thousands of small Forex brokers in the farthest corners of the world are launching and mostly surviving. First, the launch itself has become easier and cheaper over the years. 15 years ago, it was rather expensive to launch a broker as well: to buy MetaTrader 4, you needed $100,000, another $200,000 to $1 million or more for Forex CRM, the website, marketing, office work, and license and liquidity purchase. Now, it is possible to launch a broker for $5,000-10,000! In the currently developed market of brokerage software, everything can be bought: from all investment service options (PAMM, MAMM, LAMM, social trading) and Forex CRM to ready-made marketing bonuses and affiliate programs. All of the above is quite cheap, and it is possible to build your own business like a construction set. As we have seen in recent years, the interest in the market is growing, and we can observe a reorientation of clients towards small local companies instead of large ones. Importantly, UpTrader’s data show that 90% of those companies survive.

Who knows, maybe a decade from now, we will see the same trend in the crypto exchange market.

Now, however, it is more reasonable to invest in a business with predictable profitability and better chances for survival, rather than knowingly fail in a lopsided competition with Binance.

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UpTrader has fully completed the Copy Trading Platform service development for MetaTrader 4 and MetaTrader 5

06.07.2022

UpTrader has fully completed the Copy Trading Platform service development for MetaTrader 4 and MetaTrader 5

The first basic version of the service for MT4 was launched in April 2021. The full version included a large number of functions which were added as the development and testing progressed. As of 2021, UpTrader Copy Trading Platform service was awarded by the prestigious Forex Rating Awards as the fastest-growing service on the market. Currently, the team has implemented all the functionality of the project architecture. 

Now the Copy Trading Platform service from UpTrader includes:

1. CopyTrading for MT4 and MT5.  

2. The possibility to choose a copy trading model: MAM, PAMM, or social trading platform.

3. The possibility to purchase the Copy Trading Platform as a plugin in the UpTrader CRM tool. You can also integrate it into your own CRM tool or terminal and customise the interface as you wish. UpTrader provides customers with API and full documentation so you can create your own interfaces.

4. A wide range of tools for investors and traders to flexibly manage risks and profits, such as rollovers, stop-losses, take-profits, the ability to disable strategies at any time, and many more.

5. The option to be installed as a native MetaTrader plugin which ensures precise trade processing.

6. Both A-book/B-book models and their variations. Any existing arrangement is available, including spreads and fees.

7. A competitive price — free integration, $1,000 per month.

You can find detailed information about this service on the UpTrader Copy Trading Platform page.

In addition to the obvious advantages, the service has several features that will allow your company to get more clients and managers to use the service:

1. Stability. No trades are lost thanks to its unique design. Unlike similar platforms, UpTrader Invest is a plugin that works directly at the MT4 core, ensuring the stability of operations and completely eliminating the possibility of missing trades, which is inevitable when connecting to MetaTrader 4 externally — and that is exactly how most similar solutions work.

2. Controlling your UpTrader Invest in MetaTrader Manager

Brokers can manage their UpTrader Invest plugins through the MetaTrader Manager mobile app. It offers full managing capabilities: opening new accounts, deposits, analytics, and much more.

3. Versatility. Investors can monitor their profits via all available methods for MetaTrader (desktop app, mobile app, web terminal) & via UpTrader Fx CRM

Learn more about the service on our UpTrader Invest page:

How does this service help you attract more clients and build audience loyalty?

Many novice brokers ask: Is there a simple service to easily increase sales? Yes, there is. One simple and popular way to activate a novice or hesitant audience is to offer them a copy trading platform with experienced traders. 

Many traders who are new to the market are understandably concerned about the risk of losing their deposits and struggle to understand how to trade in general. A procrastinating client equals a lost client. Sometimes copy trading can help them take their first step. A clear rating system, transparent copy trading terms, risk limitation, and instant profit crediting to their account make the service attractive enough for a client to start earning with your company. The only problem to be solved is attracting traders to the service. Good trading conditions, user-friendly interface, and good rewards can help.

If you want to know more, click “Contact us” in the right corner.

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A few words about us

UpTrader is a trusted Forex CRM provider with over 10 years of experience in Forex solution development. Over 30 products and cloud solutions by UpTrader can meet all the demands of a Forex company: from starting a Forex brokerage firm from scratch to getting more clients and optimising business processes in your company. UpTrader offers comprehensive solutions for conquering the financial markets: MT5 and MT4 White Label, Forex liquidity, White Label social/copy trading platform, crypto liqudity, Forex CRM for MetaTrader and cTrader brokers, Fx back office, Forex trader's room etc.

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Our clients

AM Broker

With UpTrader, we have taken our partnership programs to the next level technologically, which allowed us to have full control over the fees distributed to our partners.

Moreover, AM Broker and UpTrader have created a new bonus system for active traders on the beginner, medium, and professional levels.

We plan to continue working with UpTrader to customise other tools important to businesses and traders.

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