Company news

cTrader, a renowned trading platform provider, has announced a new feature eagerly awaited by UpTrader clients subscribed to cTrader White Label and actively using copy trading - the ability to perform isolated copy trading within a broker's framework without the broker having to deposit mandatory funds into Spotware. This development solves a problem that many brokers found limiting in the past.

Before the introduction of this feature, brokers were required to make a deposit to Spotware's common pool to ensure the compensation of managers. Consequently, brokers were obliged to vouch for the trader connecting to a given manager and covered the commission for strategy management. These amounts were later deducted from the client's account. This means that the broker who enabled copy trading for their clients was obligated to make a deposit because they didn't have the option to limit copy trading to the strategies of their own managers, which was disliked by many.

cTrader now offers several variants of isolated copy trading, making it possible to set each White Label to one of five isolation statuses, namely:

• - Isolated Copying - followers from this White Label can copy only strategies from the same White Label. Strategies from this WL could be copied by any followers. Does not require collateral.
   
• - Isolated Providers - strategies from such White Label can only be copied by followers from this White Label, but followers from such White Label can copy any strategies. Requires collateral.
   
• - Isolated - followers from this White Label can copy only strategies from this White Label. Strategies from this White Label could be copied only by the followers from the same White Label - this is full isolation. Does not require collateral.
   
• - No Copy - copy is fully disabled for this White Label. Does not require collateral.
   
• - If no isolation status is specified -> full access, meaning that followers can copy anybody and strategies could be copied by anybody. Requires collateral.

This new capability of setting distinct isolation statuses grants brokers more freedom and control over their copy trading operations, ensuring a more seamless and customized trading experience for their clients.

Your UpTrader Team

We have implemented a number of improvements to the partner interface. We have significantly sped up perhaps the most sensitive aspect of partner interaction - the calculation of partner rewards for Sub IB. All your levels are now calculated instantly, enabling precise and timely rewards for your entire network.

But what truly sets our IB partner program apart from the rest of the market?

• Advanced Reporting: The UpTrader CRM partner program stands out with its highly detailed reports. We provide comprehensive information on each trade, allowing you to understand how the partner's reward was calculated. It’s transparency and attention to detail that give our clients the clarity they need.
• Sophisticated Reward Calculation: We support reward payouts based on trade volume in lots, spread, and clients' profits, offering diverse ways for brokers to reward their partners.
• Multi-Level Support: Unlike standard offerings on the market that don't include this feature out of the box, our CRM supports a multi-level partnership structure with no limit on the number of levels.
• Flexible Payout Confirmation: With UpTrader CRM, the reward payout process can be automated or manually confirmed, providing flexibility based on the broker's operational preferences.

With these advanced features, our partner program is tailored to the needs of the modern broker, giving you the edge in a competitive market.

Committed to providing you with the best user experience,
Your UpTrader Team

In our ongoing quest to enhance the user interface of our CRM system, we're glad to announce significant improvements to the account loading speed within the client segment of UpTrader Forex CRM. The loading time for current and historical data for all trading accounts now takes less than a second.

As a reminder, UpTrader CRM provides brokers the flexibility to create various types of trading accounts tailored to their target audience's needs. For example, they can set up swap-free accounts for clients in Muslim countries, offer welcome bonuses to encourage lead generation, or establish accounts with specific minimum deposit requirements. Brokers can also specify which trading instruments are available and provide demo accounts for beginner traders.

Committed to providing you with the best user experience,

Your UpTrader Team

As part of its ongoing efforts to cater to diverse markets around the world, UpTrader, the leading financial technology company, has launched a Japanese language version of its website.
Entering the Japanese market represents a significant milestone in UpTrader's global expansion strategy.

"With the launch of our Japanese website, we aim to create a more convenient and user-friendly experience for our Japanese clients. As we continue to expand globally, localizing our services is essential to ensure we meet the needs of our customers in their own language," said the CMO of UpTrader Elena Berestovaya.

The company is excited to continue its expansion and to welcome new Japanese brokers to its Forex CRM Platform. As always, UpTrader remains committed to delivering the best possible experience for all its users, irrespective of their geographic location.

Stay tuned for more updates as UpTrader continues to expand its global reach!

UpTrader, a leading fintech firm, has launched a new update for its Back office UpTrader CRM that enables users to assign different transactions to different managers. Previously, all transactions were linked by default to the client's manager, but this could be manually adjusted. The main goal of this update is to maximize automation, increase transparency, and make the process more user-friendly for employees.

This feature becomes significantly beneficial when considering the calculation of managers' bonuses. While typically Manager A works with the client, there might be scenarios where the client attends an exhibition or a special event, and interacts with Manager B, who convinces them to make a deposit. In such cases, while the client remains assigned to Manager A, the credit for this specific deposit is attributed to Manager B. This ensures that the efforts of each manager are individually recognized and accurately reflected in their bonus calculations, fostering a more equitable work environment.

In some situations, it may be necessary to involve staff from other departments like financial department, security department or support for certain types of transactions. The CRM currently supports several types of transactions, including:

• Deposit: When a user deposits funds into their account, it can be recorded as a Deposit transaction.
• Withdrawal: When a user withdraws funds from their account, it can be recorded as a Withdraw transaction.
• Deposit compensation: When a user requests a refund, it can be recorded as a Refund transaction.
• Internal transfer: When a user transfers funds between accounts, it can be recorded as an Internal transfer transaction.

To reassign transactions to other staff members, go to the Backoffice Interface and select Deposits / Withdrawals / Internal transfers (depending on the type of transaction). Click on the transaction and choose the respective employee.

This feature simplifies the management of transactions and makes it easier to quickly identify the staff member responsible for a particular transaction. With this latest update, UpTrader continues to demonstrate its commitment to improving the user experience and streamlining processes for its clients.

Your UpTrader Team

Soon, all our clients - forex brokers - will receive an exceptional tool for their sales department management: the Sales Interface within their UpTrader Forex CRM.

The sales department is the heart of your business operations. The speed at which they process requests, the flexibility of tools they use to call and retrieve client history, their ability to flag clients and plan deposits, all contribute to your success. But beyond this, you need to control and manage the process, have transparent analytics, and possess tools to encourage your sales team. Our new Sales Interface within the UpTrader Forex CRM allows you to enjoy all these benefits. Here are some, but not all, of the features you can use.

• Client Distribution Settings

You can assign clients from different countries and with varying deposit amounts to specific managers or partners, thus enabling personalized service for important clients.

• Manager Access Settings

Determine if your managers are authorized to provide personal bonuses to clients, approve withdrawals, access partners' reports, and more. You have full control.

• Sales Department Analysis

Employ charts and dashboards to evaluate the performance of your sales department.

• Planned Deposits

This tool allows management to gain clear insight and subsequently assess whether business objectives have been met by month's end.

• Sales Percentages

Inspire your sales team by devising individual incentive programs.

• Logging

We archive all client history, such as deposit/trade history, communications with the support team, old personal data like phone numbers, emails, addresses, documents, etc.

To request a demo, please contact us at salesteam@uptrader.io.

Your UpTrader Team