UpTrader Wallet: why do clients need this feature?
19.10.2022
UpTrader Forex CRM has a lot of features that are undeservedly ignored by brokers. For example, the wallet.
The wallet is a non-trading account for depositing funds. It was designed to make it easier for your clients to manage their finances. This is especially true if they use more than one trading account.
So why have a non-trading account when you can fund the trading account directly?
- Easier to choose
Fund you wallet now and then decide which account you want to trade in. This function was implemented at the request of a large broker whose task was to simplify the path their client was taking to deposit their account. Since the broker had many types of trading accounts available and the client had to choose which account to deposit, it often lead to customer’s frustration. In order not to complicate the process of registration and account deposit, we decided to create a non-trading account, that is, a wallet for deposit/withdrawal and transfer of funds.
- Keep your money safe in a wallet
Keeping money in a trading account always carries the risk of free funds covering the margin on trading positions. If there is no wallet to which you can transfer money instantly and where it cannot be lost, then you must either close all your positions, or apply for withdrawal of funds, wait for approval and transfer them to your account while paying commission. With a wallet, a trader can withdraw funds from the account and not worry about it covering the margin.
- Simplify deposits and withdrawals
If a trader has several trading accounts, with a wallet, they do not need to deposit each account separately through payment systems, it is enough to deposit one account. To transfer funds from each trading account to the wallet, no additional approvals are needed, it is done instantly and the client immediately can see how much money they can withdraw and how much has to be kept as security. Most importantly, the client can transfer money from all trading accounts to the wallet and submit a single withdrawal request instead of having to submit it for each account separately.
How do I connect/disconnect the wallet in my Forex CRM?
Leave a request with your manager or contact us by live chat or email: [email protected]
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Recent news
UpTrader CRM has introduced a new feature in the BackOffice module that allows managers to add notes to fields for transactions: deposits, withdrawals, and internal transfers. This functionality is incredibly useful for managers who want to keep track of the history of each transaction and add relevant information and details to the notes section.
With this feature, managers no longer need to refer to external documents or communication channels to find information about a particular transaction. The ability to add notes to payment transactions makes it easier to manage client accounts and resolve any issues that may arise, saving time and effort.
Overall, this feature enhances the user experience and enables managers to work more efficiently within the UpTrader CRM. UpTrader CRM is committed to providing the best tools and features to its clients to help them manage their businesses more efficiently.
Yours UpTrader Team
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We are glad to announce that UpTrader, a leading provider of customer relationship management software for Forex brokers, has launched a new feature in its Forex CRM: Local Payment Agent. With this new feature, Forex brokers now have the opportunity to add payment agents by themselves in order to receive payments from clients in cash at their offices or through other local methods. This feature significantly simplifies the work of brokers in regions where there may be difficulties with payment acceptance through bank processing or popular payment systems.
The Local Payment Agent feature is free and available to all UpTrader clients. To enable it, simply contact the technical support department through tickets.
UpTrader is committed to providing the best tools and features to its clients to help them manage their businesses more efficiently.
Yours UpTrader Team
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The independent web-portal Liquidity-Provider has made its own Top-5 list of the Best Forex CRM Providers in 2023 and we have found out that UpTrader CRM has become the leader of the top solutions.
“It’s a pleasure to know that our colleagues highly estimate our CRM. We have been working hard on the product in order to satisfy forex brokers with the easiest and most effective CRM that helps run their businesses. Therefore right now we are developing a demanding module for sales department. I suppose we will announce the release very soon”.
Elena Berestovaya, CMO UpTrader
According to liquidity-provider.com UpTrader CRM is the ultimate software solution for brokerage firms, offering a variety of tools to manage customer relationships and automate administrative processes. This system includes a back office, trader's room, and copy trading software that can be connected to all favored trading platforms like MT4, MT5, and cTrader.
UpTrader CRM is a one-stop solution that covers everything from registrations and KYC processes to lead management, bonuses, promotions, and deposits/withdrawals. Additionally, the software enables traders to take advantage of its advanced analytics feed, which includes free technical & fundamental analysis, an economic calendar & daily news updates.
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