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Forex CRM lifehack: increase your profit with withdrawal control and approval system
25.10.2021
Withdrawing funds from trading accounts is a very important part of business, because there are plenty of underlying issues that can cause serious reputational consequences for a broker and stress for clients. Fraud, stop-outs, withdrawal requests for a bigger amount than available equity, mismatch of payment details, problems with payment systems, KYC/AML non-compliance and a lot of other problems.
To avoid these problems and make withdrawals without risks for a broker and fast for a client, it is better to follow a certain procedure, where every step is under control of your departments. Your Forex CRM must have flexible settings of an approval withdrawal system.
The UpTrader team has developed a flexible withdrawal approval system that is integrated in UpTrader Forex CRM. For example, you can set it up so that your CEO will be making final approval of withdrawal requests of certain big amounts. You can set up this rule for all requests or only for those that are already approved by lower-ranking staff. It’s up to you. It is very important to verify your client with a KYC check, confirm payment details, to do this just direct all requests through a Compliance department. In some cases you might need requests approved by a phone call, so that you are sure that requests are submitted by a real client, not a scammer, so you can set up obligatory manager calls.
All these settings can be easily added in UpTrader Forex CRM.
UpTrader Forex CRM has the following settings you can use:
1. Approval depending on request amount
Withdrawal control is a standard and necessary procedure for financial broker security, but this doesn't have to prevent traders from withdrawing and depositing money quickly. For example, you can allow to withdraw all requests under $100 without additional checks. It means any withdrawal under $100 will occur automatically, but in a case you want to manually approve any amount, you can do it.
2. Know your client system in your Forex CRM.
Establish a rule that requests of any amount are directed to a Compliance department to complete KYC procedures.
3. A withdrawal amount is larger than the client’s deposit
If you hedge risks and use a hybrid model and a bridge, you probably need to control trading activity especially in an important market news period to control financial risk.
If you have special needs related to withdrawal approval procedures, write to [email protected] and we will see what we can do for you.
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Recent news
UpTrader CRM has introduced a new feature in the BackOffice module that allows managers to add notes to fields for transactions: deposits, withdrawals, and internal transfers. This functionality is incredibly useful for managers who want to keep track of the history of each transaction and add relevant information and details to the notes section.
With this feature, managers no longer need to refer to external documents or communication channels to find information about a particular transaction. The ability to add notes to payment transactions makes it easier to manage client accounts and resolve any issues that may arise, saving time and effort.
Overall, this feature enhances the user experience and enables managers to work more efficiently within the UpTrader CRM. UpTrader CRM is committed to providing the best tools and features to its clients to help them manage their businesses more efficiently.
Yours UpTrader Team
22.03.2023
We are glad to announce that UpTrader, a leading provider of customer relationship management software for Forex brokers, has launched a new feature in its Forex CRM: Local Payment Agent. With this new feature, Forex brokers now have the opportunity to add payment agents by themselves in order to receive payments from clients in cash at their offices or through other local methods. This feature significantly simplifies the work of brokers in regions where there may be difficulties with payment acceptance through bank processing or popular payment systems.
The Local Payment Agent feature is free and available to all UpTrader clients. To enable it, simply contact the technical support department through tickets.
UpTrader is committed to providing the best tools and features to its clients to help them manage their businesses more efficiently.
Yours UpTrader Team
17.03.2023
The independent web-portal Liquidity-Provider has made its own Top-5 list of the Best Forex CRM Providers in 2023 and we have found out that UpTrader CRM has become the leader of the top solutions.
“It’s a pleasure to know that our colleagues highly estimate our CRM. We have been working hard on the product in order to satisfy forex brokers with the easiest and most effective CRM that helps run their businesses. Therefore right now we are developing a demanding module for sales department. I suppose we will announce the release very soon”.
Elena Berestovaya, CMO UpTrader
According to liquidity-provider.com UpTrader CRM is the ultimate software solution for brokerage firms, offering a variety of tools to manage customer relationships and automate administrative processes. This system includes a back office, trader's room, and copy trading software that can be connected to all favored trading platforms like MT4, MT5, and cTrader.
UpTrader CRM is a one-stop solution that covers everything from registrations and KYC processes to lead management, bonuses, promotions, and deposits/withdrawals. Additionally, the software enables traders to take advantage of its advanced analytics feed, which includes free technical & fundamental analysis, an economic calendar & daily news updates.
10.03.2023
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