Company news

To better serve its global clientele, UpTrader, a fintech company, has updated its website to include a Portuguese version. This addition supports UpTrader's initiative to make exploring UpTrader's services easyier among brokers in Portuguese-speaking regions.

"With our updated website in Portuguese, we aim to make our services more accessible to Portuguese-speaking clients. As we grow internationally, addressing our users in their native language is vital," mentioned Elena Berestovaya, CMO of UpTrader.

Currently, UpTrader's website is available in 6 languages, while their CRM system is translated into 17 languages. This underscores the company's dedication to ensuring a seamless experience for a diverse user base.

The company remains focused on serving all its users effectively, regardless of their location. Stay tuned for more developments from UpTrader as they continue to broaden their reach.

Your UpTrader Team

We are excited to introduce an update in the commission calculation system for all our clients and partnership programs.
Now, you have the flexibility to set the minimum duration a trading position must remain open to be considered in affiliate commission plans based on trading volume. This time can be set individually for each partner and must be no less than 1 second.

Please note the following specifics of this setting:
The field accepts only whole numbers. Entering fractional numbers is not allowed.

If a value of "0" is set, the setting is turned off. For all existing clients and partnership programs, the default value is set to "0".
The setting applies to all partnership conditions.

This update aims to offer brokers more flexibility in setting criteria for affiliate commission accrual while ensuring fairness and transparency in calculations.

If you have any questions regarding the new settings, please contact our support team.

Your UpTrader Team

We've made an improvement to our Wallet's display of "Pending Funds." Now, internal transfers that are in the "waiting for approval" status will be reflected in the wallet. Previously, such internal transfers awaiting approval weren't visible in the balance.

It not only ensures a more transparent and real-time view of funds, allowing users to easily track and manage their internal transactions, but also alleviates client concerns. We anticipate that this update will reduce the number of inquiries to brokers for clarifications, leading to a smoother and more confident user experience.

Your UpTrader Team

Good news for our users! In response to client feedback, we have enhanced the User Export feature in the UpTrader CRM platform.

Following a request to include the Wallet Balance for reporting purposes, we have added a dedicated column for it. This will make it easier for users to track and manage their wallet balances directly from the User Export report.
You can find this update in the Backoffice under Users > Export. 

We appreciate your feedback and continuously work to improve our platform based on user needs. Stay tuned for more updates!

Your Uptrader Team
 

We've made a practical update to the UpTrader CRM for our broker partners. Instead of downloading XLS files, the partner’s reward report can be viewed directly online.

This online version provides all the previous details from the Excel files, covering client trading account activities: traded instruments, commissions, transaction type (buy/sell), profits, and partner commissions.

To see these reports, just log into the CRM, go to the reports section, and choose to view the report online. This change simplifies the process, making it easier for our brokers and partners.

In our pursuit of excellence, we're always striving to enhance the user experience. Our continuous improvements to the CRM are aimed at ensuring utmost comfort and convenience for all users. We're here to make your journey with us smoother and more efficient.

Your Uptrader Team

 

cTrader, a renowned trading platform provider, has announced a new feature eagerly awaited by UpTrader clients subscribed to cTrader White Label and actively using copy trading - the ability to perform isolated copy trading within a broker's framework without the broker having to deposit mandatory funds into Spotware. This development solves a problem that many brokers found limiting in the past.

Before the introduction of this feature, brokers were required to make a deposit to Spotware's common pool to ensure the compensation of managers. Consequently, brokers were obliged to vouch for the trader connecting to a given manager and covered the commission for strategy management. These amounts were later deducted from the client's account. This means that the broker who enabled copy trading for their clients was obligated to make a deposit because they didn't have the option to limit copy trading to the strategies of their own managers, which was disliked by many.

cTrader now offers several variants of isolated copy trading, making it possible to set each White Label to one of five isolation statuses, namely:

• - Isolated Copying - followers from this White Label can copy only strategies from the same White Label. Strategies from this WL could be copied by any followers. Does not require collateral.
   
• - Isolated Providers - strategies from such White Label can only be copied by followers from this White Label, but followers from such White Label can copy any strategies. Requires collateral.
   
• - Isolated - followers from this White Label can copy only strategies from this White Label. Strategies from this White Label could be copied only by the followers from the same White Label - this is full isolation. Does not require collateral.
   
• - No Copy - copy is fully disabled for this White Label. Does not require collateral.
   
• If no isolation status is specified -> full access, meaning that followers can copy anybody and strategies could be copied by anybody. Requires collateral.

This new capability of setting distinct isolation statuses grants brokers more freedom and control over their copy trading operations, ensuring a more seamless and customized trading experience for their clients.

Your UpTrader Team