Company news

Good news for our users! In response to client feedback, we have enhanced the User Export feature in the UpTrader CRM platform.

Following a request to include the Wallet Balance for reporting purposes, we have added a dedicated column for it. This will make it easier for users to track and manage their wallet balances directly from the User Export report.
You can find this update in the Backoffice under Users > Export. 

We appreciate your feedback and continuously work to improve our platform based on user needs. Stay tuned for more updates!

Your Uptrader Team
 

We've made a practical update to the UpTrader CRM for our broker partners. Instead of downloading XLS files, the partner’s reward report can be viewed directly online.

This online version provides all the previous details from the Excel files, covering client trading account activities: traded instruments, commissions, transaction type (buy/sell), profits, and partner commissions.

To see these reports, just log into the CRM, go to the reports section, and choose to view the report online. This change simplifies the process, making it easier for our brokers and partners.

In our pursuit of excellence, we're always striving to enhance the user experience. Our continuous improvements to the CRM are aimed at ensuring utmost comfort and convenience for all users. We're here to make your journey with us smoother and more efficient.

Your Uptrader Team

 

cTrader, a renowned trading platform provider, has announced a new feature eagerly awaited by UpTrader clients subscribed to cTrader White Label and actively using copy trading - the ability to perform isolated copy trading within a broker's framework without the broker having to deposit mandatory funds into Spotware. This development solves a problem that many brokers found limiting in the past.

Before the introduction of this feature, brokers were required to make a deposit to Spotware's common pool to ensure the compensation of managers. Consequently, brokers were obliged to vouch for the trader connecting to a given manager and covered the commission for strategy management. These amounts were later deducted from the client's account. This means that the broker who enabled copy trading for their clients was obligated to make a deposit because they didn't have the option to limit copy trading to the strategies of their own managers, which was disliked by many.

cTrader now offers several variants of isolated copy trading, making it possible to set each White Label to one of five isolation statuses, namely:

• - Isolated Copying - followers from this White Label can copy only strategies from the same White Label. Strategies from this WL could be copied by any followers. Does not require collateral.
   
• - Isolated Providers - strategies from such White Label can only be copied by followers from this White Label, but followers from such White Label can copy any strategies. Requires collateral.
   
• - Isolated - followers from this White Label can copy only strategies from this White Label. Strategies from this White Label could be copied only by the followers from the same White Label - this is full isolation. Does not require collateral.
   
• - No Copy - copy is fully disabled for this White Label. Does not require collateral.
   
• If no isolation status is specified -> full access, meaning that followers can copy anybody and strategies could be copied by anybody. Requires collateral.

This new capability of setting distinct isolation statuses grants brokers more freedom and control over their copy trading operations, ensuring a more seamless and customized trading experience for their clients.

Your UpTrader Team

We have implemented a number of improvements to the partner interface. We have significantly sped up perhaps the most sensitive aspect of partner interaction - the calculation of partner rewards for Sub IB. All your levels are now calculated instantly, enabling precise and timely rewards for your entire network.

But what truly sets our IB partner program apart from the rest of the market?

• Advanced Reporting: The UpTrader CRM partner program stands out with its highly detailed reports. We provide comprehensive information on each trade, allowing you to understand how the partner's reward was calculated. It’s transparency and attention to detail that give our clients the clarity they need.
• Sophisticated Reward Calculation: We support reward payouts based on trade volume in lots, spread, and clients' profits, offering diverse ways for brokers to reward their partners.
• Multi-Level Support: Unlike standard offerings on the market that don't include this feature out of the box, our CRM supports a multi-level partnership structure with no limit on the number of levels.
• Flexible Payout Confirmation: With UpTrader CRM, the reward payout process can be automated or manually confirmed, providing flexibility based on the broker's operational preferences.
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With these advanced features, our partner program is tailored to the needs of the modern broker, giving you the edge in a competitive market.

Committed to providing you with the best user experience,
Your UpTrader Team

In our ongoing quest to enhance the user interface of our CRM system, we're glad to announce significant improvements to the account loading speed within the client segment of UpTrader Forex CRM. The loading time for current and historical data for all trading accounts now takes less than a second.

As a reminder, UpTrader CRM provides brokers the flexibility to create various types of trading accounts tailored to their target audience's needs. For example, they can set up swap-free accounts for clients in Muslim countries, offer welcome bonuses to encourage lead generation, or establish accounts with specific minimum deposit requirements. Brokers can also specify which trading instruments are available and provide demo accounts for beginner traders.

Committed to providing you with the best user experience,

Your UpTrader Team