Let UpTrader power the backend of your brokerage.
We take care of every technical detail — from day-one setup to long-term optimization — giving you the confidence to scale without the stress of platform management.
Trading Platform Technical Support
Managed Trading Platform Setup & Support for Growing Brokerages
Launching or managing a trading environment doesn't need to be overwhelming. UpTrader delivers complete platform setup, price feed integration, system optimization, and continuous technical support — so you can focus on building your business, not fixing backend issues.
Launch a reliable trading environment faster.
Ensure performance and security from day one.
Avoid costly downtime or technical issues.
Focus your internal resources on sales, marketing, and client support.
Why Brokers Trust UpTrader?
Setting up and maintaining a trading platform is more than just installing software — it involves deep technical knowledge, precise configuration, and constant attention to detail.
Account groups, routing logic, price feeds, security protocols, system alerts… These things can make or break your brokerage's performance.
That's where UpTrader comes in.
We provide a comprehensive, managed technical support solution for brokers who want their platforms professionally configured and maintained — without hiring full-time infrastructure teams.
What's included in Our Support?
Our service is divided into two parts: Initial Setup and Ongoing Maintenance.
Initial Setup
Server configuration & optimization
We harden your server environment with security updates, firewall rules, and OS tuning.
Price feed integration
Your platform will connect to your preferred liquidity provider or data source for real-time quotes.
Permission & role management
Set manager roles and access levels for each team member in your organization.
Custom account groups & routing logic
Define how trades are executed, grouped, and managed based on your brokerage model (B-Book, hybrid, or prop).
Ongoing Maintenance
Platform monitoring
We regularly monitor your trading server's health and log files to detect issues early and keep operations smooth.
Unlimited technical adjustments
Whether you need to:
- Add new instruments
- Modify routing or margin rules
- Update manager permissions
- Adjust symbol visibility or groups
System updates & patching
Operating system patches and platform software updates are applied as needed to maintain performance and compliance.
Priority-Level Support
You'll be assigned a dedicated engineer familiar with your specific configuration.
For urgent requests, we provide fast response times, especially for platform-impacting issues.
Who Is This Service For?
Our managed trading platform support is ideal for:
New brokers
Who want to get to market quickly with a fully functional, professionally configured environment.
Teams with limited technical resources
Who prefer to outsource infrastructure to experts.
Brokers using B-Book, hybrid, or prop models
Who needs customized trade logic and routing.
Companies operating demo platforms
Evaluation environments, or live accounts.
Whether you're launching for the first time or looking to improve your existing platform, UpTrader gives you the technical foundation to scale with confidence.
How It Works?
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Discovery & Technical Audit
We begin with a deep dive into your business model, trading goals, and current infrastructure. You’ll either fill out a short technical questionnaire or we’ll apply our proven optimized defaults.
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Complete Platform Configuration
We set up everything — from the server and price feeds to your internal routing rules and trade permissions. You don’t need to touch the backend.
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Ongoing Partnership & Maintenance
Once your platform is up and running, we continue managing it in the background. As your brokerage grows, we adjust the system accordingly — minimizing risks and downtime.
FAQ
We do both. Price feed integration is part of the initial setup, based on your provider's specifications.
Yes. Many of our clients come to us after launching. We can audit your system, make improvements, and take over ongoing support.
Absolutely. We support a range of trading environments — from live client accounts to demo accounts, evaluation platforms, or proprietary trading setups.
We prioritize urgent cases and typically respond to critical issues in under an hour during working hours.